• Paypal
• Credit and debit card
• Mercado Pago (cash in self-service stores and SPEI transfer)

• Express: 3-hour deliveries to select areas in Mexico City. Monday to Sunday / 9:00 a.m. to 6:30 p.m.
• Same-Day: Same-day delivery in Mexico City for orders placed before 1:00 PM.
• Next-Day: Next-day deliveries in Mexico City and the Metropolitan Area. Monday to Friday / 9:00 a.m. to 1:00 p.m.
• National: Shipping times will vary by region. Monday to Saturday / 9:00 AM to 3:30 PM

If your order reaches $799 pesos
Shipping is free.

Conditions for lingerie:

We do not accept exchanges or returns for health reasons, except in cases where the garment is incorrectly sized or has a manufacturing defect. Claims must be submitted via WhatsApp within the first 48 hours of receiving your order.

Conditions for Jewelry:

If you receive this product with manufacturing defects, please notify us via WhatsApp or email within the first 48 hours of receiving the package.

After evaluating the defect, one of the following actions will be taken:

• Product replacement.
• Crediting the corresponding amount if the product is no longer available.

You have a 12-month warranty to report any issue related to color loss in your purchased jewelry product.

We are located at:

• San Antonio Abad 138, Transit, Cuauhtémoc, 06820 Mexico City, CDMX
• In Pachuca Hidalgo on Highway A La Paz #109, La Paz Industrial Zone, Mineral de la Reforma, Hidalgo, Zip Code: 42181
• In the State of Veracruz we are located at Las Americas Avenue, De Las Americas, Heriberto Kehoe Vicent, 94298 Veracruz
• In department stores and self-service stores

We offer free shipping on orders over $799 pesos.